SaaS Implementation Survey: Where, When,and How to Use SaaS
Download the report in PDF format
Although software as a service (SaaS) offers a great deal of promise to ease the pressure on IT's
to-do list, reduce rollout times, and cut costs, our survey of organizations that have implemented
SaaS shows that the manner in which it is being approached is still immature. Burton Group
found that a majority of organizations have had a positive experience with SaaS, with many
experiencing significant financial benefits. But organizations will have a better SaaS experience
if they control the risk that is in IT's purview, mitigate the risk in the vendor's hands, and
validate the remaining risks that the business must accept.
Back to Free Research